SHIPPING & RETURNS

The following are the terms and conditions that constitute our Shipping Policy.

• KNVAZ currently only ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

• Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

  • If there will be a significant delay in the shipment of your order, our customer service team will contact you via email.

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Shipping rates & delivery estimates

• Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment Estimated delivery time Shipment cost

• USPS Standard 3-5 business days  - $4.95 (under $40.00)

• USPS Standard 3-5 business days - Free (over $40.00)

• FedEx Two Days 2 business days - $12.95

• FedEx Overnight * 1-2 business days - $19.95

  • Delivery delays can occasionally occur. Thank you for your understanding. 

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Shipment confirmation & Order tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

• The tracking number will be active within 24 hours.

 

Customs, Duties, and Taxes

• KNVAZ is not responsible for any customs and taxes applied to your order.

• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• Damages KNVAZ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

  • Understandably lost packages is not fun for anyone, please contact our customer service's team. please provide your order# we will do what we can to help.